Question 1

How soon can I see someone?

Accepted Answer

Most new clients are scheduled within a few days. After you reach out, our administrative team will help match you with a therapist whose availability and specialty fit your needs.

Question 2

How much does therapy cost?

Accepted Answer

Cost depends on whether you use insurance or self-pay. We are in-network with most major Texas insurance plans and our admin team will verify your benefits before your first session. Self-pay rates range from $135.00–$175.00, depending on session length and therapist.

Question 3

How can I prepare for my first appointment?

Accepted Answer

Find a quiet, private space with a reliable internet connection. Have any insurance information handy. It can help to jot down what you'd like to work on — but you don't need a plan. Your therapist will guide the first conversation.

Question 4

What is therapy like?

Accepted Answer

Therapy is a confidential conversation tailored to your goals. Sessions typically run 45–55 minutes. Your therapist will work with you to understand what's happening, build practical coping strategies, and create lasting change.

Question 5

Do you prescribe medication?

Accepted Answer

No — our therapists do not prescribe medication. If medication may be helpful, we can talk through it together and coordinate with your primary care provider or a psychiatrist.

Question 6

Are sessions online or in person?

Accepted Answer

All counseling services are provided virtually throughout Texas. Sessions are secure, HIPAA-compliant, and can be attended from your home, office, or anywhere with a private internet connection.

Question 7

What kinds of issues do you treat?

Accepted Answer

Our therapists work with anxiety, depression, ADHD, trauma, grief, relationship challenges, life transitions, and the everyday stress that can feel overwhelming. We support adults, teens, and children.

Question 8

Is my information private?

Accepted Answer

Absolutely. Sessions are conducted on a HIPAA-secure platform and your information is protected by strict confidentiality laws and clinical ethics.

Question 9

What's your cancellation policy?

Accepted Answer

We ask for at least 24 hours' notice for cancellations. Appointments not canceled at least 24 hours before the scheduled time will be charged a $65.00 fee.

If you don’t call to cancel and no show the appointment, you will be charged the full session fee of $135.00–$175.00, which cannot be billed to insurance. You are personally responsible for the payment.

Question 10

Do you provide legal services?

Accepted Answer

No, providing legal services is not a specialty for any therapist in this office. We do not accept new clients requesting services solely to obtain testimony for use in a lawsuit, insurance claim, workers' compensation, child custody, or other legal matters.

Question 11

How can I get my records?

Accepted Answer

Patients may request a copy of their mental health records by contacting our office directly. Requests for records to be released to another health care provider require a completed written authorization, which we will provide upon request. All health care records are maintained and released in accordance with applicable state and federal laws, including HIPAA privacy and security regulations.

Frequently asked questions aboutvirtual therapy in Texas.

Questions, answered.

You can feel better. Start your new path today.